Hello (Extend hand. Tendons touch. Firm grasp. Hold for one second). Take a seat across from the round table. Fine weather we are having here in Kentucky.
Effective Communication– when the receiver receives the message in a way that source intends the message to be received.
Body language is a huge component in the meaning of a message.
Nils Rosdahl instructed how to use non-verbal communication in journalism during interviews, while being interviewed and in writing. According to Rosdahl non-verbal communication can bring people to life, so it is important to understand and be aware of one’s own as well as a subject’s non-verbal communication. He filled his lecture with comical anecdotes and audience demonstration, allowing the 9 a.m. session to be educational as well as enjoyable.
A. Body Language
- Gestures- “if you use on finger you are pointing. If you use the other three you are reaching out.”
- Body Movement- hand shake is the most important
- Body movements should not be distracting- the most memorable thing from a college course should not be that the professor’s butt jiggled
- Posture- think Audrey Hepburn
- Facial Movements- refer back to the title: The eyes have it
- Physical Characteristics- there isn’t much you can do to change your appearance, but you can enhance or conceal certain features.
- Clothing- indicates history, value and culture
- Objects- it matters what you use and how you use it
- Color- There is a hierarchy of colors, with black being the most powerful
- Furniture- be aware of an arrangement in an office
- Decorations- be mindful of photos and diplomas on the wall BUT never use them as an ice breaker
- Rate- slow speech indicates control
- Volume- louder volume indicates control
- Tone of Voice- lower tone indicates control
- Choice of Words- show your intelligence, but be readable
- Emphasis- changing which words are emphasized changes the meaning
- Drama and Energy- important to include in a story
- Hesitations and Pauses- shows the person you are listening and thinking
- Interjections- avoid fill-in in words and replace them with #7
- Grammar- use it well
- Accents and Pronunciations- pronounce things correctly (ie. Yosemite)
- Ideal space is 2-3 feet
- Lean Forward
- Sit at a corner table- it leaves space to touch the ELBOW..and not for too long. Exercise good judgement.
- Perfume- be mindful of strength and how others react
- Stink- don’t do it!
- Cigarettes- just a big no-no
- ELBOW- shows empathy
- Control- the first person to touch exerts control
- Be on time
- Save Face- if you’re late reset the interview, especially a job interview
- Stuck in the Middle- don’t be. If you have the option of choosing an interview time be first or last.
- Keep Promises- stick to how long you said the interview would last. If you need to go over the time allotted, ask your interviewee for permission before continuing to ask questions.
- Be Charming- make “H” your No. 1
This session was great and the advice is applicable whether one is the interviewer or the interviewee.
(Rise. Extend hand. Tendons touch. Firm Grasp. Gently place the second hand right below the elbow. Hold for slightly longer than one second.) Have a great day.